AESA Cortaillod

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Join our team as Technical Support Engineer

Complete Job Description

Technical Support Engineer

Qualifications / Skills

Languages:     English: very good spoken and written /French: a plus

Education:      Technical degree in Electronics or Electrical Engineering.

Experiences: 2+ years of providing in the field technical support

Responsibilities / Duties
  • Provide HW and SW technical support, advice, and assistance to AESA customers
  • Perform commissioning of test equipment at manufacturing plants
  • Take ownership of customer issues and handle problems through resolution
  • Assist the sales team in pre-sales and after-sales technical support and in developing supporting tools
  • Participate in the assembly, configuration, and test of the equipment
  • Analysis and SW/HW debug of electronic systems (analogic and digital)
  • Write technical documentation for the customers and application notes
  • Participate in Quality improvement activities
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